This Shipping & Delivery Policy outlines the terms regarding the delivery of digital products purchased from liquidarc.io, operated by LiquidArc Limited.
1. Digital Product Delivery
All products available on our website are digital goods. Upon successful payment, customers will receive an email containing the necessary access details or download links. No physical shipping is involved.
2. Delivery Time
Orders are processed automatically, and access details are typically sent within a few minutes after payment confirmation. In rare cases, there may be slight delays due to payment processing or technical issues.
3. Non-Receipt of Email
If you do not receive the access email within 30 minutes of purchase, please check your spam/junk folder. If the email is still not found, contact us at [email protected] for assistance.
4. Incorrect Email Address
It is the customer’s responsibility to provide a valid email address at checkout. If an incorrect email address was provided, please contact us immediately so we can assist in resolving the issue.
5. Contact Information
If you have any questions regarding our shipping and delivery policy, feel free to reach out to us:
LiquidArc Limited
Room 1911A, Unit F, 19/F, Golden Bear Centre,
66 Chai Wan Kok Street, Tsuen Wan, Hong Kong
Email: [email protected]
